Should the need arise in spite of all our combined efforts due to drops , water spills or sudden failures there is no need to worry. Partnering with us has more advantages that you know. Sentage Managed Security Services is not only your Specialized Managed Services Provider and Compliance Expert but also has as a Partner, the countries most advanced and reliable secure Data Recovery lab in the Country and has been since 1985.

Our facility, practices and data storage are certified secure and meet all data security compliance requirements, including HIPAA, FERPA, GLBA, U.S. Government and more. In addition to all this, our customer service is second to none. eDiscovery and Digital Forensics even from Crashed or Damaged Devices.

A physically damaged computer drive, smartphone or other device doesn’t need to stop you from collecting the electronically stored information (ESI) needed for your case. Any media or operating system, we can get you the data you’re looking for.

At Sentage Managed Security Services, data loss is only temporary and we prove it every day with the highest data recovery success rate in the industry. We successfully recover data from damaged drives and devices using a Certified ISO Class 5 Cleanroom environment

Cleanroom

A Cleanroom is a dust and static free environment typically used in the area of manufacturing.
In 2008, Our Partner invested two million dollars to construct the largest, most advanced Cleanroom in the world dedicated exclusively to data recovery.

Our Cleanroom is tested biannually by third-party auditors and is certified ISO 14644-1 Class 5—the same certification standard that original storage device makers adhere to during the manufacturing process

Proprietary Tools

Technology is constantly changing and evolving. In order to maintain the capability to provide data recovery for all devices and all operating systems, our Research and Development Department is always experimenting and coming up with unique solutions to every conceivable obstacle.

Certified Secure

Only our Partner posts proof of a company-wide, annual SOC 2 Type II security audit.
Regulatory data privacy and security compliance:

• HIPAA
• FERPA
• SOX
• GLBA
• NIST SP 800.34 Rev. 1

Certified ISO Class 5 Cleanroom

Meets manufacturer’s standards for warranty protection

Sentage Managed Security Services guarantees compliance with the privacy and security regulations and requirements of any organization.

Annual SOC 2 Type II Audit

An annual SOC 2 Type II audit assures that every aspect of the facility and network are certified secure to protect personal and confidential data. SOC 2 Type II is the most stringent and extensive security audit administered, verifying that our data hosting control objectives and control activities are in place, suitably designed, enforced and operating effectively to achieve all desired security control objectives.

This annual audit also verifies our qualification to support customers who must comply with data privacy and data security regulations such as: Health Insurance Portability Accountability Act (HIPAA), FAR 52.224-2 (Privacy Act), ISO 17799, Sarbanes-Oxley Act of 2002 (SOX), U.S. Government Data-At-Rest (DAR) mandate, Gramm-Leach-Bliley Act (GLBA) and the newest regulation by National Institute of Standards and Technology, NIST SP 800.34 (Rev. 1).

The security control objectives established for our annual audit are designed to satisfy the stringent security requirements and audits mandated by the corporate clients and government agencies we serve.

Certified Secure Network

At the heart of our secure eDiscovery facility is a secure network protected by a “defense-in-depth” architecture that includes firewalls, intrusion protection systems, managed security services and 24/7 real-time monitoring. Our security structure is verified in our annual SOC 2 Type II security audit to be “a formidable defense” for the information and data that it hosts.

High Security Service Available

In addition to providing the highest level of data security, Sentage Systems offers a High Security Service that adheres to U.S. Government protocols and a Forensics Service that supports law enforcement agencies and other legal entities in the United States and abroad.

Every service option offered by Sentage Systems Data Recovery meets the data loss prevention and data security/data privacy protocols mandated within SOX, GLBA and HIPAA regulations.

24/7 Customer Service

In this day and age, who actually operates solely 9–5? Certainly not those of us who work at Sentage Systems.

Call at any time of any day and a knowledgeable advisor will answer. No need to wait until morning.

In-house Legal Council

Avoid any disconnect between legal and technical minded players. For years, our Partners legal council has worked closely with our technicians and engineers, fostering understanding and communication. We can bridge the gap between legal and technical, both in our house and in yours.

Sentage Managed Security Services provides unparalleled remote data recovery services for many data loss situations that do not involve mechanical or physical damage. This service extends to businesses with complex NAS systems, security protocols and other issues that negate use of our in-lab service.

Known for our exemplary customer service, we offer every customer, from the IT professional to the home user, an extensive list of benefits including:

• U.S.-based data recovery advisors ready to take your call live 24/7
• Fastest Standard Service turnaround time in the industry at 24 to 48 hours
• Highest data recovery success rate in the industry
• All storage devices, all operating systems, all non-physical data loss situations
• Estimates in writing that will never exceed the maximum amount quoted
• No upfront costs, no hidden fees—ever
• SOC 2 Type II compliant—safest data recovery in the industry for your confidential data

Our engineers have the in-depth knowledge and technical expertise that comes from over 30 years of data recovery experience, allowing us to achieve the highest success rate in the industry.

We routinely rescue lost databases, photos, music libraries, ERP accounting systems, mail servers and other mission-critical data for individuals and organizations of all sizes. As the leader in the industry, we consistently recover data that other service providers have deemed lost forever.

When Sentage Managed Security Services recovers sensitive, confidential data, maintaining a high level of security isn’t an option—it’s a requirement.

Sentage Managed Security Services primary Partner is the only data recovery company in the industry that undergoes an annual company-wide SOC 2 Type II audit, which guarantees that our data recovery services uphold the stringent data security and privacy protocols mandated by the corporate clients and government agencies we serve. Working with Sentage Managed Security maintains compliance with protocols such as HIPAA, FERPA, GLBA, SOX and NIST SP 800.34 Rev. 1.

In addition to providing the highest level of data security in the data recovery industry today, Sentage Managed Security Services Data Recovery offers a High Security Service that adheres to U.S. Government protocols.

1. Deleted data from within a file system
2. Deleted VMDK files from VMware
3. Corrupted file system
4. Corrupted SAN
5. Virus infected
6. Other non-physical failure

Since 1985, companies around the world have relied on Sentage Managed Security Services Primary Partner to recover lost data from all varieties of storage media that have crashed, failed or are logically corrupted. Clients such as Bank of America, NASA Goddard Space Center, the U.S. Department of Defense, Lawrence Livermore Labs and the Smithsonian Institution have all trusted Our Partner Lab with their critical data.